About us

Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high-performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut-to-fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

Immutable Principles

The Immutable Principles are timeless guideposts that define what it means to be an employee at Fittleworth. We strive to embody these qualities in our actions as individuals and as a company.

Dignity of the Person

Our employees, indeed, all people, have dignity and intrinsic value independent of the work they do. We treat each other with respect. We vigilantly strive to meet the needs of those who use our products and services. In the process, we make life more rewarding for them and we ourselves become better human beings.

Service

We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance.

Integrity

Integrity is at the heart of how we do business. The ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when it is difficult.

Stewardship

We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our founder, John Dickinson Schneider, to ensure that Hollister continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong.

Responsibilities
• Develop, maintain, and enhance interactive dashboards and reports using BI and
analytical tools.
• Partner with stakeholders to understand reporting needs and translate them into
scalable analytics solutions.
• Ensure accuracy, consistency, and reliability of data through validation,
reconciliation, and quality control checks.
• Own and manage BI report suites, ensuring alignment between source systems and
published outputs.
• Deliver ad‑hoc data analysis and reporting within agreed service levels.
• Identify opportunities to improve reporting efficiency, data models, and user
experience.
• Support data governance practices and help resolve data quality issues at root cause
level.
• Proactively manage priorities, timelines, and stakeholder expectations during
periods of competing demand.
• Build and maintain data models, dashboards, and reports that enable users to
self‑serve insights.
• Validate financial and operational data against source systems and across reports.
Analyze trends, risks, and performance drivers and communicate insights clearly to
non‑technical audiences.
• Convert business questions into technical or analytical requirements.
• Collaborate effectively with finance, operations, and technology teams.
• Maintain documentation and support compliance with internal controls and
applicable regulations.

Education and Work Requirements
• Experience developing reports and dashboards using BI tools (e.g., Power BI).
• Advanced proficiency in Excel, including integration with external data sources.
• Strong analytical, numerical, and problem‑solving skills.
• Demonstrated ability to manage multiple priorities and meet deadlines.
• Effective communication and stakeholder engagement skills.
• Experience supporting finance or performance management functions.
• Exposure to ERP or finance systems (e.g., Microsoft Dynamics 365).
• Prior experience in a business partnering or internal consulting capacity.
• Familiarity with data governance and reporting standards in regulated
environments.

What we offer  
 • Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
• 8.5% employer pension contribution
• Salary Sacrifice
• Private healthcare options including for family members
• Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools  
• 25 days holiday plus bank holidays, with the option to buy and sell extra days 
• 1 "Me Day" and 1 paid Volunteer Day every year 
• Support for families, including enhanced family- friendly policies  
• Employee Assistance Programme for everyday support  
• Refer a friend scheme if you bring great people into the team