Dispensing Operative (12m FTC)

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Salary: £ 10,104.07 per annum

Location: Sutton

Contract: Permanent

Hours: Part Time - 18.75 per week

Closing: 2 June 2022

Fittleworth, first founded in 1984 out of a small family garage, is now one of the UK’s leading home dispensing companies. We pride ourselves on providing a personalised, trusted and dedicated first-class home delivery service to our clients catering to all stoma, continence and wound care appliance needs.

The new role holder will be joining our close-knit Sutton Care Centre Team and focused on providing exceptional service to our clients through the preparation and dispatch of orders. You will be responsible for:

Hand-customisation of client orders
Light warehouse duties such as pick, pack and getting orders ready for dispatch
Ensuring the timely and accurate dispatch of client orders
Stock management, replenishment and rotation
Liaising with internal and external partners regarding client orders
Adhering to health and safety guidelines and working towards SOPs and KPIs

Skills required to be successful:

Experience working in a distribution, dispensing, warehouse or retail background (preferable)
A customer first attitude with a commitment to delivering our exceptional service
Strong attention to detail and problem solving skills
A proactive team player with the ability to also work independently and under own initiative
Experience of working in a high volume environment and towards strict timelines
Competent computer literacy

This is on a 12 month fixed term contract basis working Monday to Friday, 13:00pm - 17:00pm.

As well as priding ourselves on the commitment we provide to our clients, at Fittleworth we also recognise the commitment to our employees in providing an engaging and rewarding working environment. As such, we are Great Place To Work certified and we offer:

a competitive salary with annual review
private healthcare
insurance cover
a highly competitive pension scheme
25 days holiday (plus statutory Bank Holidays)
access to our bespoke reward and discount platform for major retailers
access to a wide range of employee wellbeing services
cycle to work scheme
access to our award-winning culture of going the extra-mile

Any personal information you share with us will be treated in line with our company Privacy Notice, available via legal notices on our website. Fittleworth provides equal employment opportunities to all employees and applicants for employment without regards to race, religion / belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age.

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Welcome to Fittleworth Careers

Join a team that’s proudly recognised as a Best Place to Work. At Fittleworth, we’re passionate about improving the lives of those we support and we know that starts with taking care of our colleagues. Our inclusive, friendly workplace is built on respect, kindness, and the belief that everyone deserves to feel valued.

Here you can learn more about life at Fittleworth, explore our culture, and view the roles we’re currently recruiting for.

Our Mission

To make life more rewarding and dignified for the people who use our products and services

Our Vision

To grow and prosper as an independent, employee-owned company and in the process become better human beings

Our Immutable Principles

The Immutable Principles are timeless guideposts that define what it means to be an associate at Fittleworth. We strive to embody these qualities in our actions as individuals and as a company.

Dignity of the person
Our employees, indeed all people, have dignity and intrinsic value independent of the work they do. Fittleworth treats its associates, and we treat each other, with respect.
Service
We serve those who use our products and services, our other customers, each other, and our communities, all with humility, compassion, and perseverance.
Integrity
Integrity is at the heart of how we do business. At Fittleworth, the ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when difficult.
Stewardship
We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our founder John Dickinson Schneider, to ensure that Fittleworth continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong. We make decisions based on the long-term best interests of the company and live by the John Dickinson Schneider’s Motto: “Only first class is good enough”.

Hear from the team

I was drawn here by both the purpose and the people. The belief that success comes from looking after people and customers is evident in so many ways. We are a team that looks after each other and others. I love hearing from our customers, understanding their journeys and am in awe of their bravery. Everything we do is in service of them living their best life. I couldn’t ask for a more rewarding purpose than that.

Tamsin Bradford, Customer Experience Director

Our culture guides us in the quality of service we provide and the care with which we go about it, and it’s what makes Fittleworth such a special place to work. The warmth and welcome from associates were a huge draw to wanting to be part of the company’s future. It’s one of the rare companies where people do what they say they do, always putting the client’s needs first.

Suzanne Bridger, Sales and Marketing Administrator