Receptionist

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Salary
£14,942 to £15,500 per annum (depending on experience)
Location
Haywards Heath
Contract
Permanent
Hours
Various - Full time or Part time available. Mon to Fri 9-5, part time hours and job share considered



PURPOSE OF THE ROLE

To provide a receptionist role incorporating administration duties to staff at Head Office.

This role requires the applicant to provide a first-class reception and administration service to Head Office, meeting and greeting visitors to the main Reception area, answering a busy switchboard and forwarding on calls to relevant departments to include taking messages. There will be a requirement to carry out basic administration duties, such as franking post, ensuring the reception area and surrounding areas are clean and tidy.  

The successful applicant will receive the necessary training to complete the duties listed below.


DUTIES AND RESPONSIBILITIES

  • To answer telephone calls and refer them as appropriate to the relevant department and message taking as required.
  • To meet and greet visitors to the Head Office and Training Centre providing refreshments as required. This includes, setting up the refreshments in meeting rooms or the training area and clearing away and stacking the dishwasher.
  • Maintain a tidy office space, with particular attention to kitchen areas.
  • Opening daily post, distributing to relevant departments.
  • Franking post and preparing for collection at the end of each day.
  • To undertake administration duties as required.
  • Maintaining the telephone contact list for Head Office, Homes and School.
  • Preparing meeting rooms in accordance with requests via the electronic diary system.
  • To undertake any other duties as required.

Development opportunities for the right candidate are available. This is an ideal role for someone looking to develop their front office, admin skills. 

CONDITIONS OF SERVICE

Working Hours: 

(Full time) 35 per week, Monday to Friday from 9.00am to 5.00pm (with one hour unpaid for lunch). Part time hours considered, job share etc 

THIS POST IS SUBJECT TO THE FOLLOWING CRITERIA BEING MET

  1. Suitably experienced / qualified evidence of qualifications required
  2. Satisfactory formal interview at Head Office
  3. Satisfactory second interview
  4. Satisfactory References
  5. Satisfactory Enhanced Disclosure & Barring Service (DBS) Disclosure
  6. Overseas Police check (if needed)

Please note, calls from Recruitment Agencies will not be accepted for this role.

We do not accept calls from agencies for any roles.


Sorry this job advert has expired. Please view all current vacancies here

Apply here

Recruitment Process

Keeping in line with Children’s Homes Regulation 2015, Ofsted requirements and Keeping Children Safe in Education 2022, our recruitment process comprises of two interviews (three for a teaching role), two inductions with online training.

Interviews

We have an initial interview at our head office to ascertain skills and knowledge, verify identity proofs and DBS status. If a candidate is successful at interview at this stage, they will be invited to a second, informal interview at one of our eight children’s homes–our children and young people have a voice in this stage too!

Inductions

If a candidate is successful at the second interview an offer of employment will be given and the candidate will be invited to a two day induction at head office to complete online courses including child exploitation and child protection.

The second induction will take place in the home you have been selected to work in.

Training

My Choice can guarantee the following for their staff:

  • comprehensive and continued training
  • career development.

All staff are expected to gain their Level 3 Diploma for Residential Childcare Englandand are fully supported in this by our Learning and Development Manager. My Choice has a registered training centre with CACHE NCFE and all Diplomas are completed through the centre.

We also offer a bridging course to fill gaps in knowledge if a Level 3 has previously been achieved and we offer Level 5 Diploma in Leadership and Management for Residential Childcare England.

All new starters will be enrolled onto a course immediately after employment to ensure Regulation 32 of the Children’s Homes Regulation 2015 is met and adhered to.

My Choice also offer the Therapeutic Practitioners Award facilitated by Lifetrain UK ™ which develops our therapeutic practices within the company. Training provided but is not limited to –

  • Advanced child protection
  • Medication training
  • Self-harm
  • Equality and Diversity
  • CSE
  • Team Teach
  • Restorative justice
  • First aid
  • Food hygiene
  • Health and safety management.

At My Choice, career progression is measured by merit and commitment, not when a vacancy occurs within the company.

Employee Introduction Scheme

My Choice places great importance on the recruitment of experienced employees and we believe that you are the best people to understand the skills and qualities required to work within the Company. We therefore operate an Employee Introduction Scheme which is open to all employees, except Directors and HR.

If you know someone, who is experienced, suitably qualified and possesses the skills to work with young people, you could receive a cash award of £500.00 (subject to deduction of PAYE) made to you when you recommend a candidate who joins My Choice following your introduction.

As My Choice has an independent training centre located near Head office, all training takes place at this venue. The centre is registered with CACHE NCFE and provides a range of courses to staff namely as follows:

  • The Diploma 3 working with children and young people in residential care England
  • The Diploma 5 leadership and management award
  • The CAVA (assessor award)
  • The Level 4 in training and education
  • Early Years Diploma course