Careers

Trainee Trace Investigator

Salary
£23,751 per annum rising to £25,354 from 1 April 2026
Location
Selsey
Contract
Permanent
Hours
Full Time - 36.25 hours per week
Closing
3 April 2026

Are you an inquisitive person with good problem solving skills and confident using IT? If so, we have an excellent opportunity to join our friendly team based in Selsey (6 miles south of Chichester).

Target Professional Services help Pension companies and financial organisations to locate people and connect them to their pension or savings.

An exciting opportunity has arisen in our Trace team. We are looking for someone with an inquisitive mind, who loves a challenge and enjoys problem solving. Full training will be given.

Your day to day activities will include:

  • Using cutting edge desktop and trace technology, you will be instrumental in locating missing members and reuniting them with their pension schemes and investments
  • You will be responsible for updating member details in our database and managing your workload to ensure that we deliver projects on time
  • Make outbound phone calls to verify members
  • Answer inbound phone calls when required
  • Respond to member portal
  • Conduct mortality and trace investigations
  • Adhere to UK GDPR and Data Protection legislation
  • Maintain a strict confidentiality on all company business
  • Provide support as required throughout the company

Benefits of working here:

  • Starting salary £23,751 (rising to £25,354 on 1 April 2026)
  • Hours (36.15) Monday–Friday between 9am–5pm
  • Contract: Permanent
  • Location: Selsey, West Sussex
  • Target is an Employee Ownership Trust – you will become a beneficiary after 12 months employment
  • Annual bonus (subject to business performance)
  • Supportive and friendly team to help you develop in the role
  • 50% contribution towards nursery fees at the Pink Cottage
  • 25% gym discount at Thrive gym
  • WPA healthcare
  • Auto enrolment pension
  • Growing business with opportunity for career progression
  • Two Company paid volunteer days per year
  • Employee Assistance Program
  • Perkbox employee discount scheme
  • Company paid social events throughout the year
  • Birthday, work anniversary and Christmas gift vouchers

What are we looking for?

  • Someone who is highly motivated and eager to learn.
  • An enquiring mind, someone who thinks outside the box!
  • Excellent attention to detail and accuracy.
  • Good IT skills.
  • Self-motivation, resilience, and driven to exceed performance targets.
  • Excellent communication skills with customers, leaders and peers.
  • Great team player with a positive attitude.
  • Commitment to Target Professional Services core values.
  • Ability to work under pressure in a fast-paced environment.

A bit about Target Professional Services

Target Professional Services are market leading global tracing and data verification specialists. We have provided innovative services to the pension and finance sector for 35 years. We became an Employee Ownership Trust (EOT) in 2022.

Our Vision: "Everyone connected to their pensions and savings. Securely, confidently, globally"

Our Mission: "By applying a unique blend of technology and customer focus, we provide agile solutions that deliver accurate data to the pensions and savings sector globally"

Our company values: Respect, Passion, Integrity and Innovation underpin everything we do. Target Professional Services are market leading global tracing and data verification specialists. We have been providing innovation and solutions to professional clients for over 35 years.




Apply here