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Case Manager

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Salary
£17,752 to £18,252 per annum
Location
Chichester
Contract
Permanent
Hours
Full Time  - 37.5 hours/week
Closing
21 October 2019

Do you want to work for a dynamic, innovative and passionate company?  If so, Direct Life is the place for you!

Who are Direct Life?:
We are the UK's leading Life Insurance outsource and technology suppliers, based in smart offices in the centre of Chichester.

About the role:
We are looking for Case Managers.  This means you'd be converting life insurance applications into policies by efficient administration and excellent customer service. Your hours would be 8am to 4.30pm or 9am to 5.30pm Monday to Friday, in total 37.5 hours per week, with an hour for lunch.

About you:
Do you: have fantastic customer service skills and a keen eye for detail, go the extra mile, and are a  great communicator?  Then we would love to hear from you.

Our benefits:
Perkbox (lots of local discounts and freebies)
Share of our bonus pot
Generous holiday entitlement (up to 30 days plus all the bank holidays)
Birthday day off
Life Insurance
Private Medical Insurance
Pension Scheme
Eye Care Vouchers
Employee Assistance Programme
Social and fundraising events 

Additionally we provide extensive training, and offer plenty of development opportunities.

What to do next?
If you think you have the right skill set please apply, giving us as much information about yourself as possible, and we will be in touch very soon.


Friars House, 52A East Street, Chichester, PO20 2BY


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"I joined Direct Life in 2015 alongside my college work and back then this job was only a part-time role for me to earn some money. It’s now three years later and I have progressed from being a part-timer to being a Team Leader, running my own team of Express Underwriters.

I wouldn’t have been able to exceed in something I really enjoy doing without the constant support, training and flexibility the Company has given me. "



Annalia Rodrigues
Team Leader Express Underwriting

"I’ve worked for Direct Life for nearly 6 years having several different roles from Case Manager to Sales Advisor and now the Communication & Product Manager. It’s a great company to work for and has a fantastic culture of developing skills to help staff achieve their goals.

It’s also a real encouragement to work somewhere where so many people have been for years and years. "



Amy Loxton
Communication & Product Manager

"Direct Life is an ever growing company and with each step undergoes new and exciting changes.I am proud to be a part of this growth as an employee and feel that I make a real contribution to people's well being by helping them get their insurance cover in place. I am lucky that I have a job that offers variety and challenges me and I really have a sense of accomplishment at the end of a case. We excel as a team and feel more like a family at times than just a company."



Nathan Wehrly
Case Manager

What's it like to work for Direct Life?

If you enjoy working for a dynamic, innovative and passionate company, with a great bunch of friendly, hardworking people, in the centre of one of the UK’s most refined Roman Cities, then Direct Life is the place to be!

We provide extensive and professional training for all new starters, within a supportive environment and there are plenty of development opportunities. We are passionate about the service we provide to all our customers; our aim is for everyone to have life cover as quickly as possible, with an easy process for all involved.