Health Club Administrator

Salary: £19,422 per annum plus excellent benefits

Contract: Permanent

Hours: Part Time - 30 hours per week

Based in the beautiful surroundings of the Goodwood Hotel, picture yourself as our superstar Health Club Administrator, providing a comprehensive administration service whilst delivering an exceptional customer experience on our membership sales tours.

Variety is the spice of life and you will actively engage with members on daily requests and enquiries, updating trackers, complete the renewal process for memberships and be a whizz at running reports and dealing with queries and correspondence.

You will support our Prem Core system with maintenance, data cleansing and the text management system, whilst ensuring all appointments are allocated correctly.

We are looking for an engaged Administrator who is passionate about what they do. We believe in you, to do what you do well, as part of a fun, supportive team who are motivated in providing a high touch service level to our members.

What you'll have

Experience of providing a high touch customer experience
A Lifeguard qualification would be advantageous
NVQ Level 2 Gym Instructor - desirable
Pool Plant Operator course (PPO) desirable
Positive and friendly with a “can do attitude”
Attention to detail
Ability to quickly and effectively resolve issues
Good negotiation and influencing skills
Excellent communicator
A sense of fun!

What you’ll get:

A company pension with employer contributions
Discounted products from across the Estate
Free Gym and Health Club Membership
A health cash plan and access to a comprehensive wellbeing package
Event tickets to our motorsport and horseracing events
Company Bonus Scheme