Front Desk Supervisor

Love people? Obsessed with creating amazing first impressions? Ready to step into a role where you can lead, grow, and make every guest’s stay unforgettable?

We’re looking for a Front Desk Supervisor who’s all about good vibes, great service, and genuine connections. At Goodwood, our guests are more than customers - they’re part of the experience. And so are you.

 
What you'll be doing:

• Welcoming guests like old friends - warm, professional, and always personal

• Leading and supporting a team of amazing Hosts during your shift

• Training new team members and helping your crew grow with you

• Solving problems with confidence and kindness

• Making sure everything runs smoothly - from check-in to check-out

• Using hotel systems (like Protel) to keep things seamless

What you'll have:

• You're a people person through and through

• You’ve worked in customer service before (hospitality is a big plus)

• You’ve got team leadership energy - even if it wasn’t your job title yet

• You love learning new tech and tools (hotel booking systems = bonus points)

• You’ve got your own way of getting here - we’re in beautiful countryside (lucky us!)

What you'll get:

• Free tickets to our epic headline events

• Free Health Club access and a comprehensive wellbeing programme

• Healthcare cash plan

• Entry into our Company Performance Share Scheme