Reservations Executive

Would you love to help create unforgettable ‘wow’ moments for our guests?

Imagine yourself at the heart of the stunning West Sussex countryside, working at The Goodwood Hotel. As a Reservations Executive, you’ll be part of a warm, sociable team that ensures every guest feels welcome, heard, and excited about their upcoming visit.

Your Role

You’ll be the first point of contact for many of our guests - making a lasting impression and turning enquiries into bookings. With 91 beautiful bedrooms to manage, you’ll ensure every reservation is handled with care, accuracy, and professionalism.

You’ll also be a key ambassador for the wider Goodwood experience, confidently recommending and booking:

• Golf sessions
• Spa treatments
• Driving and flying experiences
• Our award-winning restaurants

Collaboration is Key

You’ll work closely with our Estate Sales, Front Desk, and Operational teams to ensure every detail is communicated clearly and smoothly - making each guest’s journey seamless from start to finish.

What You’ll Bring

• Experience in hospitality or a customer-focused role, ideally with a sales element
• A genuine passion for delivering exceptional service
• Strong organisational skills and attention to detail
• Initiative and a proactive mindset
• Familiarity with Protel (a bonus, not a must!)

What You’ll Get

• Access to our wellbeing programme: yoga, meditation, sound bathing, and more
• Free tickets to all Goodwood events
• Complimentary gym and health club membership
• A vibrant calendar of social events
• Entry into our performance share scheme